The hottest
day of the year in Stockholm with high expectations for the evening, 8 people
went out for a lovely dinner. We thought we would choose the famous restaurant Pontus by the Sea in Stockholm were the seafood is
famous. We all ordered and shared 3 bottles of Crémant bubbly wine. Some of us
wanted starters and some did not. My wife and I ordered 7 oysters for starter
and everything was well. However, when the order arrived my wife and I received
only 3 oysters and one of our guests received her main course while the others
had starters. We told the waiter politely that she missed our order and came
out instead with 6 oysters. We had to tell her again and she finally came out
with 7 as ordered. When we finished our starters and our beloved friend
finished her main the rest of the main course arrived. Although our other
friend did not receive any main course which of course the waiter had forgotten
about. This meant that everyone ate their main while one waited and when her
food finally arrived, which was crab, they forgotten to provide her with
napkins.
When our
friend asked for napkins the waiter rushed and instead of given it to us she
gave it to our neighbouring table which looked surprised and handed it
to our table.
When a high
profile restaurant does this some compensation is in order and of course some apology
is needed from the staff however nothing of this has happened. Pontus by the
Sea is an expensive restaurant with good food however the staff, service,
creativity and appreciation for guests is extensively bad. Unfortunately
I cannot recommend Pontus by the Sea to our readers and the end result is a bad
grade.
Even though the restaurants performance was poorly managed, Western Taste always provides a second chance and we will have to see what the restaurant can bring to the table on another occation.
Even though the restaurants performance was poorly managed, Western Taste always provides a second chance and we will have to see what the restaurant can bring to the table on another occation.
Restaurant
Grade: 1,5 out of 5