From a family perspective with two adults and two children we set to try
out the newly opened Elite Hotel in Uppsala. It is branded as a 4 star hotel,
like all Elite Hotels in Sweden. We booked a family room with bath/shower and
two double beds.
The hotel
has a golden exterior design and offers conferences, a gym and three
restaurants. They also offer in room service and minibar.
As usual we
are doing a full scale review so here goes:
Room
Large
family room with a modern interior design. We loved the size of the bathroom
and the large bath so both children could play and almost swim in. The bed was
very comfortable and we enjoyed the size of the room.
Cleaning on
the other hand was not as high in standard and we found several “bad” spots
such as many dust collections here and there. Something that bothered me is
also that they did not have slippers in room but you had to ask front desk for
it.
Room
Service
The food
was great however the communication between the call and the execution was not.
First the menu in the room did not say room service it was made out as Bishop
Arms (one of the restaurants). When we called the front desk they did not know
either and when we finally established it was the room service menu they did
not understand what we ordered because the person behind the phone did not know
the menu. Room service and F&B needs to work with their internal
communication much better.
Front Desk
Very nice
design on the front desk however the construction was made very strange. When
you enter the main entrance you are not welcomed directly. The front desk is in
the other end of the main floor and you have to walk all the way to the “back”
to check in.
It feels
also that it is two different hotel operators inside the building. One that manages
the conference and one for the hotel rooms. The design differs to a small
extent from the breakfast restaurant to the hotel lobby were the lobby clearly
has a more premium feeling than the restaurant/ conference section.
Food &
Beverage
The food in
this hotel is good. They have three units were one is Elite Hotels standard
restaurant; Bishop Arms with the normal large beer selection and burgers, fish
n chips etc. The breakfast restaurant with conference lunch etc is also very pleasant.
We enjoyed the breakfast selection however would love to see more fruit choices
and perhaps an egg station with cook to order on omelets or some sort.
The
highlight of this hotel is their sky bar and restaurant. It is located on the
top floor overlooking the entire Uppsala City. You can see from the castle, the
church to the newly build office building, the Jewel. The restaurants is owned
by the famous Michelin chefs Melker Andersson and Daniel Couet. The food is a
fusion restaurant with influences from the Nordic, Vietnam, South China, North
China, Japan and Korea. We adored the view, wine selection and the amazing
tasting menu that was prepared for us. The name of this superb restaurant calls Miss Voon a continueing from the Stockholm original branch.
The hotel
also have a Sunday Brunch which is a popular destination for the people in
Uppsala. Here you can find everything that you hungry for in a brunch and we
must say that it is one of the best in the city.
Gym
The
training facility is very good. Not many hotels have this size of a gym
anymore, especially in the Nordics. With this gym we were quite happy with it
and could do a full training if one is creative.
To sum up
we enjoyed this hotel very much and would recommend it to other visitors. There
are some points that they need to improve however these attributes should come
later when the hotel have had its run for 6 months. We will most likely revisit
it again for an updated review in the future.
Final
Grade: 3 out of 5
Written by
Alexander Yü and Sofie Yü